Terms and Condition

These Terms and Conditions is an understanding between Lavish Interiors (hereinafter referred to as the “Company”) and its Customers.

Luxin is a brand of the Company, which is engaged in the business of providing end-to-end home interior solutions for its Customers.

Customer refers to an individual, organization or entity that purchases goods or services from Luxin .

• 1. The exact price of the Customer project will depend on measurements, scope of work and change in designs / material / finishes. Based on these revisions, Customers can expect the quote value to rise or drop by approximately 5-10%. However, in case of non standard product selection / customization / additional scope of work, the prices may substantially increase from the initial quote value.
• 2. Based on Customer's initial discussion with the Luxin representatives, Customer shall make an initial payment of either 5% of quote value or INR 25,000, whichever is higher, (in case of Scenario 1 mentioned hereunder) or either 10% of quote value or INR 50,000, whichever is lower (in case of Scenario 2) for booking the order with Luxin , subject to terms and conditions mentioned herein, if applicable.
• 3. The Price structure has 3 instalments: Scenario 1 – In case of all orders booked 1st September, 2022 onwards a. First Instalment – 5% of the quote value or INR 25,000, whichever is higher, and is paid at the time of order booking. b. Second Instalment – 45% of the quote value, which is payable within 2 days from the date of finalizing the design. c. Third/Final Instalment – Remaining 50% of the quote value, which is payable as per the due date mentioned in the “Ready to Dispatch” email sent to the Customer.
• 4. The name used for order booking should be in line with the KYC of the customer. No name change possible once order is booked. Disclosing complete names at the time of order booking will help for all legal communications, availing finance options, GST Invoice in case of registered person and processing refund if in case of cancellation as specified in this terms and conditions.
• 5. For booking an order with Luxin , Customer quote value should include a minimum of INR 1,50,000 of "woodwork". In case of the quote value having woodwork less than INR 1,50,000, the same shall not be accepted.
• 6. The initial quote value provided by Luxin at the time of order booking may not include civil, plumbing, gas-piping or electrical work. The exact value of the quote will depend on the site conditions.
• 7. The Third/ final instalment payment has to be completed before the material dispatch from the factory and not before installation.
• 8. Between First Instalment and Second Instalment payment stage of Customer order brand partnered categories such as appliances, lights and loose furniture etc. are subject to price fluctuation and may not be available due to stock issues from the manufacturer’s end. In such cases, the Customer will have an option to choose the other available products.
• 9. We have categorised the work of Luxin as interior solutions and has been considered as “Works Contract Services of Interior Solutions” (SAC 995476). Place of supply will be considered based on the state where the installation is to be carried out irrespective of bill to state. GST will be collected on each advance payment and GST invoices are raised upon completion of the project.
• 10. If a customer wishes to make payments in cash, Luxin can accept cash up to Rs.199,999/- between all the stages of the respective project.
• 11. If the third instalment (i.e. the final 50 % of the estimate) is not paid by the Customer within the time stipulated in the “Ready to dispatch” email sent to the Customer, then the Customer shall be liable to pay a demurrage charge of INR 500 per day, from the second day that the instalment becomes due till such time that the same is paid in full.
• 12. All payments made by the Customer throughout their engagement with Luxin should be approved by Luxin via email communication, and only on such approval, the payment shall be deemed effective.